Refund Policy
Refund Policy for FxBotHQ
At FxBotHQ, we strive to ensure that all our customers are satisfied with their purchases. Please read our refund policy carefully before making a purchase.
1. Digital Products
All products sold on FxBotHQ, including trading robots and educational materials, are digital products. Due to the nature of these items, all sales are final, and we do not offer refunds once the product has been accessed or downloaded.
2. Eligibility for Refunds
Refunds may only be considered under the following circumstances:
- If you were charged incorrectly or multiple times for the same product.
- If the product was not delivered as described and we are unable to resolve the issue through customer support.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Change of mind after purchase.
- Inability to achieve desired results from using the product, as performance may vary based on market conditions and individual strategies.
- Failure to use the product correctly or without following the provided instructions.
4. Support and Resolution
If you encounter any issues with our products, we encourage you to contact our support team at fxbothq@gmail.com. We are committed to providing solutions, including troubleshooting, fixing bugs, or offering guidance on product usage.
5. Contact Us
For any questions regarding this refund policy or assistance with product issues, please contact us at:
Email: fxbothq@gmail.com